Contents

Technical Support Resources

Documentation on the Web

Full documentation for VMware Workstation, including the latest updates to the manual, can be found on the VMware Web site at www.vmware.com/support/.

VMware Knowledge Base

You can find troubleshooting notes and tips for advanced users in the knowledge base on the VMware Web site at www.vmware.com/kb

VMware Newsgroups

The VMware newsgroups are primarily forums for users to help each other. You are encouraged to read and post issues, work-arounds and fixes. While VMware personnel may read and post to the newsgroups, they are not a channel for official support. The VMware NNTP news server is at news.vmware.com.

The following groups are devoted to discussions about VMware Workstation.
vmware.for-windowsnt.configuration
vmware.for-windowsnt.general
vmware.for-windowsnt.experimental
vmware.for-linux.configuration
vmware.for-linux.general
vmware.for-linux.experimental

The following groups are for discussions about guest operating systems.

vmware.guest.windows95
vmware.guest.windows98
vmware.guest.windowsnt
vmware.guest.windows2000
vmware.guest.windowsXP
vmware.guest.linux
vmware.guest.netware
vmware.guest.misc

You can discuss Windows Server 2003 issues in the vmware.guest.windowsXP forum.

Reporting Problems

If you have problems while running VMware Workstation, please report them to the VMware support team.

These guidelines describe the information we need from you to diagnose problems.

Be sure to register your serial number. You may then report your problems by submitting a support request at www.vmware.com/requestsupport.

© 1998-2003 VMware, Inc. All rights reserved.